All Bel Vestito orders are hand picked and packed with love from Christchurch. We aim to dispatch all orders within 1-3 working days. During sale events and a new collection launch, there may be a slightly longer duration.

When placing your order, please supply a physical address where someone will be available to sign for your order between 9am – 5pm on weekdays. All shipments require a signature upon delivery unless specified otherwise at the customer’s risk.

Unfortunately, we do not ship to PO Boxes.

Any item that is redirected or delayed due to an incorrect address or lack of instructions may alter the delivery timeframe. Any extra charge is at the customer’s cost.

Once your order has been placed you will receive an order confirmation email. Once your order has been dispatched you will immediately receive another confirmation email with your tracking number. If you do not receive these support email confirmations, please contact us here.

SHIPPING WITHIN NEW ZEALAND

• Free shipping on all New Zealand orders over $100.
• $8 NZD delivery fee will apply to orders less than $100.
• Delivery is between 1-3 business days and is fully traceable once shipped.

SHIPPING WITHIN AUSTRALIA

• Free shipping on all Australian orders over $200.
• $30 NZD delivery fee will apply to orders less than $200.
• Delivery is between 3-7 business days and is fully traceable once shipped. *CURRENT DELAYS OF UP TO 3 WEEKS, PLEASE LET US KNOW IF YOUR ORDER IS URGENT

INTERNATIONAL SHIPPING

• $60 NZD delivery fee worldwide.
• Delivery is between 3-7 business days and is fully traceable once shipped. *CURRENT DELAYS OF UP TO 3 WEEKS, PLEASE LET US KNOW IF YOUR ORDER IS URGENT

CUSTOMS, IMPORT DUTIES & TAXES

In some circumstances, customers may be required to pay additional duties and taxes on imported products by their country’s customs regulations and government policies.

• These costs are not included in the item price or shipping cost, and are the sole responsibility of the customer.
• International postage will not be refunded if the customer wishes to return their order or if the parcel is returned to sender.

PRE-ORDER

Occasionally, Bel Vestito will offer selected items for pre-order.

• To pre-order an item, an order must be processed as normal by payment of the full amount of the order value, inclusive of postage costs if applicable.
• It is recommended Pre-Order items be purchased separately to Ready-to-Ship items.
• While Bel Vestito makes every effort to ensure Pre-Orders are despatched within the advised timeframes, manufacturing and postage delays can occur which may impact the delivery date.